All orders are shipped via our own specialist delivery service.
If this is your first order with us, please ensure that the only address you enter is the credit card billing address, as this is the only address to which we can deliver to. Ensure you only click the submit order button once, as it will take a minute or so to process
You will receive an on screen confirmation once your credit card has been authorised. You will also receive acknowledgement by email of what you ordered, and the address the goods are to be delivered to. In both cases you will also be provided with an order number. Please quote this number with any enquiries.
Delivery occurs within 10 working days. If after this time you have still to take receipt of your order, please call +353 56 7721345 quoting your order number, name, address, and brief details of what you ordered. We strive to answer all queries within a working day, although at busy times we do ask that you bear with us.
All deliveries must be signed for. They will NOT be left in garages, sheds, porches etc. You must examine the goods before signing for them to ensure they are in good condition. If there is no-one in to sign for the goods, they will be taken back to the courier depot and a card left.
If we are out of stock of an item or there is a problem, we will contact you as soon as is possible. We can only deliver in Ireland (32 counties). If the product that you have selected is not available at the time of placing your order, and it is necessary for us to order directly from the Manufacturer, you will be contacted within 48 hrs. We will keep you updated with the progress of your order if the item is on back order. Prices quoted are subject to stock availability. It is your responsibility to check your goods upon delivery for shortages or damage and to make a note of such on the carriers consignment note when you sign for the goods. If the delivery is not completed on the agreed date as a result of no one being available at the delivery address a second delivery charge will be applied. If installation is selected on a domestic appliance this is for connection to adjacent and available services.